Patricia Will
Northwood Realty Services
490 N. Kerrwood Drive, #202, Hermitage, PA 16148 US
Phone: 724-981-9771 x256
Cell Phone: 724-699-6200
Email: Patricia Will
Buyer Survey Results
Did your sales associate provide a written and detailed competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
How satisfied were you with the counseling and needs assessment provided by your sales associate?
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
How satisfied were you with your sales associate’s knowledge of the area, community, and properties?
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
How satisfied were you with the quality and frequency of communication provided by your sales associate?
How satisfied were you with your sales associate’s attention to details and assistance from contract to closing?
What was your overall satisfaction with the results and service provided by your sales associate?
Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Seller Survey Results
How long was your property marketed by your sales associate and broker before you accepted an offer?
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
How satisfied were you with the quality and frequency of communication provided by your sales associate?
How satisfied were you with your sales associate’s attention to details and assistance from contract to closing?
What was your overall satisfaction with the results and service provided by your sales associate?
Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Consumer Comments
In response to question two: The buyer's realtor brought him a nice gift bag, & I know a lot of other realtors that do this as well and Pat not only made money from us by selling our house, but she was also the agent (buying & selling) on the property we bought. So needless to say, she didn't have to get us anything, but a simple phone call would have been nice. She cares about one thing, herself. Had I known this & now that I do I tell everyone not to use her & I would certainly never use her again.
I feel bad is she has to see these because I would hate to hurt someone's feelings, but considering I don't think she cared much about us anyway. I'm sure it won't come as a shock. Thank you for giving us the oppertunity to voice our opinion.
Buyer Survey Results
Did your sales associate provide a written and detailed competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
How satisfied were you with the counseling and needs assessment provided by your sales associate?
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
How satisfied were you with your sales associate’s knowledge of the area, community, and properties?
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
How satisfied were you with the quality and frequency of communication provided by your sales associate?
How satisfied were you with your sales associate’s attention to details and assistance from contract to closing?
What was your overall satisfaction with the results and service provided by your sales associate?
Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Seller Survey Results
How long was your property marketed by your sales associate and broker before you accepted an offer?
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
How satisfied were you with the quality and frequency of communication provided by your sales associate?
How satisfied were you with your sales associate’s attention to details and assistance from contract to closing?
What was your overall satisfaction with the results and service provided by your sales associate?
Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Consumer Comments
In response to question two: The buyer's realtor brought him a nice gift bag, & I know a lot of other realtors that do this as well and Pat not only made money from us by selling our house, but she was also the agent (buying & selling) on the property we bought. So needless to say, she didn't have to get us anything, but a simple phone call would have been nice. She cares about one thing, herself. Had I known this & now that I do I tell everyone not to use her & I would certainly never use her again.
I feel bad is she has to see these because I would hate to hurt someone's feelings, but considering I don't think she cared much about us anyway. I'm sure it won't come as a shock. Thank you for giving us the oppertunity to voice our opinion.
The Platinum distinction reflects the highest level of service achievement in the industry. Platinum level professionals have earned 100% client satisfaction as measured by Leading Research Corporation. This recognition is evaluated and awarded on an annual basis.
The Gold distinction is awarded to those professionals who have earned an exceptional service satisfaction record as measured by Leading Research Corporation. Gold level service providers are among the top 5% of industry professionals. This recognition is evaluated and awarded on an annual basis.
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